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Branch management is where org-level administrators set up and maintain the branches that make up a multi-site church network. From here you can create new branches, duplicate existing ones to save time, copy resources between branches, and manage branch details. If you’re running more than one location, this is where it all comes together.
Who can do this: Org Owner and Org Admin can create and edit branches. Only Org Owner can delete a branch. Branch Admins can edit their own branch’s details but cannot create or delete branches.

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Creating a new branch

1

Open the Branches page

Navigate to Organisation > Branches and click Create Branch.
2

Fill in branch details

Enter the Branch Name (required, must be unique within your organisation) and Branch Email (required).
3

Fill in the primary location

Enter the Location Name (required). You can also fill in optional fields: Address, Post Code, and Capacity.
4

Configure Sunday Service

Set the Start time, End time, and optionally a Description for the branch’s Sunday Service. If the branch doesn’t have a Sunday Service, you can skip this section.
5

Create the branch

Click Create. Bethel ChMS provisions the branch with its primary location, a Sunday Service event (if configured), and 52 weekly occurrences.
Everything is set up in one step. You don’t need to create the location or Sunday Service separately.
Create branch form showing branch details, location, and Sunday Service sections

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Duplicating a branch

Duplicating lets you create up to 10 new branches at once, using an existing branch as a template. This is useful when you’re launching multiple new locations with a similar setup.
1

Open the duplication wizard

From the Branches list, open the context menu on the branch you want to use as a template and select Duplicate Branch.
2

Choose how many copies

Select the number of branches to create (1 to 10).
3

Configure each new branch

For each copy, fill in the Branch name and location details: Location name, Address, Post code, and Capacity. You can also configure Sunday Service times and description for each branch.
4

Select additional events to clone

Optionally, select which additional events from the source branch you’d like to clone into the new branches.
5

Review and duplicate

Review the summary and click Duplicate.
6

Check the results

The results screen shows the status of each branch (success or failure). If any branches failed to create, use the Retry Failed button to try again.
Branch duplication wizard showing branch name and location configuration
Branch duplication results showing success or failure per branch

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What gets duplicated

Included: Primary location (with your configured details), Sunday Service event (if configured, with 52 occurrences), any additional events you selected (with their occurrences), and all active ministries (name, description, and status only). Not included: Members, visitors, attendance records, user accounts, or ministry member assignments.
Duplicated branches start empty of people. You’ll need to add members, invite users, and assign ministry rosters separately.

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Copying resources between branches

Copy events, locations, or ministries from one branch to one or more target branches without duplicating the entire branch.
1

Open the copy dialog

From the Branches list, open the context menu on the source branch and select Copy Resources.
2

Select target branches

Choose the branches you want to copy resources into.
3

Choose which resources to copy

Select the resource types you’d like to copy: events, locations, ministries, or any combination.
4

Review and confirm

Review the summary and confirm to start the copy.
Copied events use the target branch’s primary location. Copied locations are never set as the primary location. Copied ministries include name, description, and status only, with no member assignments.
Copy resources dialog showing resource selection

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Editing a branch

You can update a branch’s Name and Email at any time. The branch name must remain unique within your organisation. Branch Admins can edit the details of their own branch, while Org Owners and Org Admins can edit any branch.

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Deleting a branch

Only the Org Owner can delete a branch. This action affects all data within that branch.
Deleting a branch is a soft delete. The branch and all of its associated data are hidden, including members, visitors, events, locations, ministries, and user accounts. You must type the branch name to confirm the deletion. Deleted branches can be recovered within 30 days before the data is permanently removed.
Delete branch confirmation dialog with name input

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Maximum branches

Your organisation has a maximum number of branches based on your plan. You cannot create or duplicate branches beyond this limit.
Contact BethelWare Software Ltd if you need to increase your branch limit.