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Bethel ChMS uses one Standard plan. Every product feature is included for every organisation.

Included features

The Standard plan includes:
FeatureAvailability
Gifting and donationsIncluded
CSV member importIncluded
Inline custom field creationIncluded
Organisation dashboardIncluded
Branch performance comparisonIncluded
Pastoral activity recordingIncluded
Pastoral activity reportingIncluded
BackslidersIncluded
Member QR code displayIncluded
Occurrence QR scanningIncluded
Admin usersIncluded with no enforced cap
AutomationsIncluded with no enforced cap
The app may still hide a feature from roles that do not have permission to use it. For example, branch admins and editors do not see Gifting & Donations.

Branch limit

Branches are the only enforced usage limit in the Standard plan. New organisations start with a branch limit of 1. The Plan & Usage card in Organisation Settings shows your current branch usage and branch limit. When you reach the branch limit and try to create another branch, Bethel ChMS shows Branch limit reached with Contact us. No branch is created until the limit is increased.
Billing is also branch-based. See Billing and subscription for pricing and branch billing behavior.

Member portal access

Member portal access is included in the Standard plan, but it is not available yet. If you open a portal-gated flow before rollout, Bethel ChMS shows Member portal access is coming soon with Contact us.

Feature unavailable page

Bethel ChMS keeps a shared feature availability page for gated routes. Most features are included and should not send you there. If a feature is temporarily unavailable, the page explains that the feature is included in your Standard plan and asks you to contact support.

What is not self-serve

Some changes are handled by Bethel support instead of self-serve controls. Contact support when you need to:
  • Increase your branch limit.
  • Resolve a feature availability message.
  • Ask about member portal rollout.
  • Update billing details for a manually managed account.
Support mail links use [email protected].